Contact us at email@example.com. Prints and all other merchandise will be shipped out within 3-6 days. Please allow 1 to 6 weeks for all custom paintings to be processed and shipped out. Original paintings will be shipped within 1-2 weeks being that these are larger items that have to be prepared. Please keep in mind that packaging takes time to ensure that your item does not get damaged. All items will be packaged carefully and will be shipped out as soon as possible. Please ensure that your address is correct before you check out. If you have any problems in your address contact us before your item is shipped out. We will send out tracking numbers through e-mail so please ensure that e-mails are correct. Your satisfaction will always be kept in mind packaging items. Thank you for choosing QCOLOURSART!